If you or someone you know is in immediate danger or experiencing a crisis, please reach out to one of the following services. Your safety and well-being are our top priority.
Immediate Assistance
European Emergency Number:
- Dial: 112
For life-threatening emergencies requiring immediate ambulance, fire, or police support. Available 24/7.
National Helplines
General Crisis Support
Telefonseelsorge (24/7):
- Dial: 0800 111 0 111
- Dial: 0800 111 0 222
- Dial: 116 123
Website: www.telefonseelsorge.de
Free, confidential support for anyone in distress, including those at risk of suicide. Assistance is available via phone or online chat.
Support for Women Affected by Violence
Violence Against Women Helpline (24/7):
- Dial: 08000 116 016
Website: www.hilfetelefon.de
Offers free, confidential support for women experiencing domestic violence, sexual assault, or harassment. Services are available 24/7 and can be accessed anonymously. Provides counseling in multiple languages.
Support for Men Who Have Experienced Violence
Helpline for Men:
- Dial: 0800 123 9900
Website: www.maennerhilfetelefon.de
Provides dedicated assistance to men who have been victims of violence. Offers confidential counseling and support services. Available nationwide.
Non-Emergency Medical Assistance
116 117 Medical Assistance Hotline (Nationwide):
Dial: 116 117
Website: www.116117.de
Connects you to Germany’s medical on-call service for non-emergency healthcare issues.
Assists in finding doctors or therapists, especially outside of regular hours. Available 24/7. This service is only available in Germany.
Local Resources in Hamburg
Sexual Violence Crisis Center
Notruf für vergewaltigte Frauen und Mädchen e.V.:
- Dial: 040-255566
Website: www.frauennotruf-hamburg.de
Confidential support, crisis intervention, and information for women and girls who have experienced sexual violence.
Crisis Resolution Team at University Medical Center Hamburg-Eppendorf (UKE)
Central Emergency Department:
- Dial: +49 40 7410 – 35000
Website: Emergency Treatment at UKE Psychiatry
Provides immediate assistance for individuals experiencing psychiatric crises or emergencies. Services include assessment, crisis intervention, and short-term treatment. A dedicated team of psychiatrists, psychologists, and specialized nursing staff ensures comprehensive care.